cluck cluck.....

cluck cluck.....

i amagine u have all seen the advert for swift cover where he slags off call centre workers and it show them alll as chickens!!

i have worked in a call centre fot the last 7 years and i am sure that some of u work in them as well!!!

and as u know we can only do what we have been trained to do!!

last week as i was bored at work i written a letter to the director of swift cover and it is causing quite a stir they replyed to me saying they will improve customer service!!! :evil:

this was not what i was complaining about and e-mailed them advising i will be taking legal advice, they then shit themselfs they replyed right away and appoligised and they said they will be in touch soon with a formal responce

the advert doesnt really offend me i just thought i would see what they say but speaking to the union rep in work i have a case so might look into taking it further

if u could be arsed to read this what do u think??

if u wanna complain e-mail feedback@swiftcover.com

Re: cluck cluck.....

I can see why you work in a call centre!!

i bet your a right moaning bitch at work......

i haven't seen the advert. BUT all call centre staff are unhelpful muppets.

i was one once. Most of this board are/have been 1... i rest my case.

i can be a bit difficult like when im not in an hour late or phoneing in sick

well give me 19 grand and year and pay me for sick and ill not complain about that !!

i have to disagree i always help people the best i can its the companies fault for havin shit procedures

can you get me an application form please????

EVERY call centre worker 'accidentally' hangs up, ignores calls, plays dumb - all for fun.


there's no denying it.

www.mondial-assistance.co.uk

Re: cluck cluck.....

I've just emailed them to congratulate them on such a great advert.

its a fucking great advert!! the pain and anger call centres and the monkeys who work in them cant be measured!

call centres are a fucking joke and are seen by big business's as ways of deflecting complaints/querys and of saving money. It boils my piss you cant speak to someone face2face these days, you forced to speak to some THICK TWAT who COULDNT CARE A LESS.

your dispised and you know you are.

you'll be getting a letter :evil:

u pissed off with call centres what job do u do?

bet u pis people off in your profession

dont get me wrong call centres piss me off but what im saying is that its not the people that are on the phones its the way the company is ran bu fucking big head ass lickers making up shit rules and procedures to follow which makes us not be able to do an efficient job all the time !!

Are you at work now?

So you saying it's every member of staff thats perfect and it's your companies procedures that cause the havoc?

i think not. it's the joeys that can't be arsed/don't want to know/couldn't give a toss

i am ?

Yes

im sorry i have to disagree with part of that i think a lot of people dont give a fuck but the people who do can only do so much thats why u get put on hold passed to diff dept etc because shit companies have so many dept that u have to be transfered and have to be put on hold to get the correct info if the people were trained on all aspects then all would be ok

fuck me took it out of me that like

well home time for me

later

you lucky these days to find a call centre worker that can speak english,

someone you dont have to spell every word to letter by letter

was on the phone the other day i might as well of spelt everything i said was hard god damn work :evil:

tbf when i worked in a call centre i described my occupation as battery hen!